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The oldies, but goodies of 2014

Looking back over 2014 there were a few technologies that held their place in the spotlight across the retail and hospitality sectors, proving their worth of investment.

Our oldies, but goodies of 2014 are:

Interactive table
While more of an old school technology, the interactive table is still making a name for itself as retailers and restaurateurs continue to pick up on its promising digital features and benefits.

  • TakeThomson the holiday store for example that won ‘Digital store of the year’ by using interactive tables to bring holidays to life for its customers. Holiday goers could use the tables to explore the world for holiday destinations, search and find hotels and resorts, plus use ‘mood’ images to find inspirational ideas.
  • Adding entertainment to the mix, restaurant chain Pizza Hut trialled interactive tables that not only allowed guests to build and order their pizza, but while they waited they could also play games.
  • On a similar note, Thomas Pink the fashion retailer used interactive tables for its made-to-order shirt service that allowed customers to design their own shirts choosing the fabric, fit, collar and cuff styles, and then when not in use the screens played brand videos and linked to the retailer’s social media pages as well as providing general store information. 

QR code Its’ been a quieter year fro QR codes compared to some

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The shining technology stars of 2014

2014 has seen another eventful year for technology in the retail and hospitality space.

Digital delights have included the: beacon, interactive mirror, pre-order app, interactive table, concierge app, QR code, slim line check out, click and collect, digital receipts, mobile EPoS, and most recently wearable technology and 3D and augmented reality.

Each has shared a moment in the spotlight vying for the retailer’s attention in order to please and serve their customers more effectively. For some

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Top payment technologies for your Christmas list

Fast, convenient and almost effortless ways to pay are topping the list for best payment technologies this year.

The ones to watch as listed in an Innovation Review by Retail Week are those that put the customer in control like self service kiosks and mobile payments. These solutions show that it’s not necessarily a case of creating a brand new innovative technology, but more about bringing further innovation the technologies that already exist and are in use today.

  • Slimline, card only checkouts

To ease the strain on traditional

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Top 5 technologies to explore today

As retailers and hospitality owners vie to attract and keep a customer’s trade a number of innovative technologies are getting in the mix. The challenge they face is which technology is worth investing in?

The features and benefits of each tool brings with it new opportunity to both business and consumer, but those surrounding improved convenience and service levels are winning the race. There are five technologies in particular that any business, be it a store, hotel or restaurant, would be

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The marketing power behind digital receipts

Until recently digital receipts have been tied with online purchases for obvious practicalities, but now they are popping up across numerous retail and hospitality outlets.

The thinking behind these e-receipts is three fold: 1 – They are an eco-friendly option. 2 – They are convenient to the tech savvy customer who doesn’t want to carry lots of paper in their wallet and can benefit from a digital record of the transaction. 2 – They are even more convenient to the business owner who

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