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Archive / November, 2013

The rise of social commerce

Businesses that are ticking all the relevant retailing boxes these days are very aware that a social presence is necessary. As the most popular activity on the internet, social media is primed to capture the attention of and engage with any potential and current customers. In doing so it takes the retailer on a beneficial path of building a relationship which may well lead to sales all through likes on Facebook, tweets on Twitter, and pins on Pinterest.

In order to achieve social commerce retailers

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Boots rolls out contactless payment in store

Boots customers can now pay with contactless cards across all UK stores. The health and beauty retailer announced the news following the successful completion of a roll out of contactless terminals with partners Visa Europe and WorldPay.

Nigel Shortt, Head of Delivery – retail, Boots UK, said: “At Boots UK, we are continually looking for new ways to offer our customers great shopping experiences. Contactless payment saves time for both our customers and staff during peak trading periods

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Poll looks at personal data in retail

A poll on personal data in retail by Retail Week and ICM suggests that consumers are more likely to be in favour of the use of their data by retailers if they see a form of personal gain from it.

The intrusive method of retailing has got many consumers backs up with the majority being against personal information, derived from bank statements and mobile phone data, being used to target their custom.

However, if the retailers can offer the consumers a form of reward by way of discounts/ vouchers

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Selfridges expands its online shopping service

Selfridges, the unique fashion department store is launching a drive-thru click and collect service in a bid to meet with its customers’ flexible shopping expectations.

From Friday 15 November 2013, customers will be able to order online at selfridges.com and collect their goods from the new Selfridges fashion and retail drive-through. Online shoppers will be able to pick up their purchases from the London store on Oxford Street in just 3 minutes without even leaving the comfort of their cars

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Top 10 uses for EPoS Kiosks

As businesses across the retail industry increasingly recognise the omni-channel approach to selling, self-service kiosks are more primed for use than ever before. With the capability to work alongside the digital, m-pos and traditional art of shopping in store, these electronic-point-of-sale tools can offer multiple functions, many of which can be combined into one kiosk.

Increased sales, queue busting, convenient service, cheaper running costs and an alternative to staff assistance are among

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