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Tag Archives: Apps

La Tasca uses mobile app to boost guest experience

La Tasca, the Spanish tapas bar and restaurant, is launching a loyalty mobile application in efforts to up guest experience and meet with expectation.

Initially the new app will offer exclusive offers to customers in the same way that the previous traditional loyalty card would. However, in time the app will also allow guests to make pre-payments on bookings through La Tasca’s new booking system Nudge, which manages reservations, loyalty rewards and secure transactions.

James Picton, Operations

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The shining technology stars of 2014

2014 has seen another eventful year for technology in the retail and hospitality space.

Digital delights have included the: beacon, interactive mirror, pre-order app, interactive table, concierge app, QR code, slim line check out, click and collect, digital receipts, mobile EPoS, and most recently wearable technology and 3D and augmented reality.

Each has shared a moment in the spotlight vying for the retailer’s attention in order to please and serve their customers more effectively. For some

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Technology adds a personal touch

Personalised service is today the focus of many hotel providers as a means to tailor a guest’s stay and improve satisfaction. Technology as ever is working alongside businesses to help them to achieve their goals.

Canada’s Delta Hotels and Resorts has launched an app that aims to give its hotel guests a more personalised and local experience.

The app’s guest services include: ordering in-room dining, a before you arrive feature that lets guests to make requests and express check-out with

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Top payment technologies for your Christmas list

Fast, convenient and almost effortless ways to pay are topping the list for best payment technologies this year.

The ones to watch as listed in an Innovation Review by Retail Week are those that put the customer in control like self service kiosks and mobile payments. These solutions show that it’s not necessarily a case of creating a brand new innovative technology, but more about bringing further innovation the technologies that already exist and are in use today.

  • Slimline, card only checkouts

To ease the strain on traditional

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Appy Christmas

On the lead up to Christmas it can be expected that retailers will be pushing out their festive apps in a bid to wish us all a merry and profitable Christmas.

One of the first to launch its app is digital retailer Argos that has launched its 2014 Christmas Gift Finder. The world’s first swipe-to-like shopping web app, which has already been nominated for an industry award.

The Gift Finder takes a mobile approach, allowing all interactions to be made one handed and on the move, using any smart

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