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A retailers’ guide to being prepared for m-commerce

Smartphone penetration in the UK has reached 48.4% of the population, according to the European Travel Commission’s New Media Trend Watch.

Retailers were quick to take advantage of the digital lifestyle and according to IMRG more than 50% of smart phone and tablet owners are accessing retailers’ web stores and brands via mobile phone. Argos’ mobile sales rose 114% in the four months from March to June 2013, compared with the same period last year and now mobile sales account for 15% of total

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What’s in an omni-channel offering?

As shopping evolves to meet with the digital age, brick and mortar stores and desk-top websites are being complemented and perhaps in time replaced by convenient shopping methods that suit the modern consumer. Retailers speak of an omni-channel offering and uniting services to work together in one seamless purchasing journey. John Lewis a self described omni-channel retailer, defines omni-channel as the seamless experience customers feel when they change between shopping online and in-store. “It

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It’s a global market for NFC payments

Near Field Communications (NFC) technology has been slowly developing in the background of the payment systems industry for about ten years now. Today, with the rise of the smartphone, it is beginning to make an appearance in the retail market by way of mobile phone payments. This amalgamation is expected to make the market growth rate soar with figures predicted to reach $180 billion annually by 2017. This is according to a Juniper Research’s recent report on NFC Retail Marketing & Mobile

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Top 3 next generation EPoS technologies

Technology is rapidly changing the way we do business, to the point that it can be hard to keep up with the next hot property.

To keep you in the know, we’ve found three new contenders for the up and coming generation of technology:

Tablet jackets Tablets have made an ultra smooth transition into home life and the business world blending seamlessly into the way we operate today. Entertainment, social media, web browsing, one-to-one presentations; and now continuing

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Smart Phone or MPOS tablet for your EPoS System?

What’s the difference between an MPOS tablet or smart phone?

Mobile point-of-sale (MPOS) devices are having a significant impact on the electronic payment industry as they answer the need for more flexible transactions and come with impressive features. Today, permanent and pop-up stores, door-to-door sales and trades people, and even street vendors can easily accept payments via mobile devices.

The advantages make MPOS an easy transition for merchants:

  • Lower total cost of ownership. MPOS devices are cheaper to purchase than PCs and are often offered for free as part of a package deal. In addition many people already own a mobile device which they can use for MPOS.
  • Greater freedom through portability. The merchant is no longer tied down to a limited number of fixed till points to perform transactions and other sales queries.
  • Multi-functional. MPOS devices can easily integrate with existing sales environments to perform many sales and inventory procedures. (Although they can’t necessarily do them all at the same time.) Peripherals like scanners, printers and magnetic card readers can all be added in a mobile or fixed kind.
  • More customer-centric shopping experience. Retailers can deliver a highly flexible checkout option that is more personalised, carried out on the spot and quicker, with far less queues or abandonment too.

But, should you choose a tablet or a smart

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