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Tag Archives: Self service kiosks

EPoS has a global footing in the multi-channel era

The adoption of self service and EPoS technology is set to continue to grow across all markets in support of the multi-channel era, according to Global EPOS and Self-Checkout 2014.

New emerging technologies and developments in retail will both support the growth of new solutions and complement them by offering added services such as consumer-actioned product scans, bagging and payment. Businesses are encouraged to seek opportunities for cashless and compact self-checkout formats, modular solutions

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US sees its biggest rollout of tabletop tablets

Chili’s Grill & Bar restaurant chain has opted for tabletop tablets in 823 of its company-owned Chili’s restaurants. The impressive the rollout is the largest of its kind in the US with more than 45,000 tablets being installed.

Austen Mulinder, CEO of Ziosk comments: “This rollout marks the first time a restaurant company has installed communal tablets at this scale…guests at nearly every Chili’s in the country can place orders, play games and pay their bills from

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Success follows Shoe Zone’s multi-channel focus

A multi-channel focus has seen Shoe Zone, the value footwear retailer boost its sales and profits. Online ordering in store, kiosks, web exclusives and improved payment options are responsible for the rise.

Pre-tax profit increased 12.3% to £9.5m in the 53 weeks to 5 October 2013, when turnover was up 2.4% to £193.9m.

The retailer introduced online ordering to its 550 stores which is managed by the staff on behalf of the customers, and twelve stores saw kiosks installed to enable the browsing

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Self-checkouts linked to thefts in store

While the introduction of self service technology has given retailers freedom to focus their staffs’ attention elsewhere and save money, it is also now linked to theft.

The presence of the electronic-point-of-sale (EPoS) checkout itself isn’t encouraging theft, so much as frustration by shoppers who struggle to process their shopping through them, a survey by VoucherCodesPro.co.uk reports.

More than £1.6 billion worth of items are stolen from supermarkets every year, equaling an average of

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Technology drives supermarket improvements

Both Morrisons and Asda have made steps to further enhance their stores with technology.

Morrisons will be trialling next generation self-checkout kiosks in Preston where the retailer is trying a range of innovative ideas; while Asda is focussing on RFID (radio frequency identification) based stock management.

Morrisons self-checkout kiosks are to be multi-functional with the capability to take payment for shopping, allow café customers to pre-order food, as well as being able to read QR codes

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