Yesterday’s personalised service with tomorrow’s improved technology

Digital technology has greatly impacted on consumer shopping habits over the past few years making things a little disjointed.

Buying and browsing items either online or by mobile phone and tablet is the convenient and flexible option for many people today to the extent that the actual retail outlet is struggling to establish where it fits in. Some retailers suggest that the store wins out when a customer service is required or the consumer wants to interact with the product first, where as virtual

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