Archive / Industry news

Direct debit & credit payments are risky business for retailers

Retailers who rely on automated payments made by direct debit or credit are at risk of losing both money and customers as a result of mistakes made during the initial set up.

Payments made by customers, payments made to suppliers by businesses, and payments made to employees by businesses are among the most common failures within the six billion automated payments that take place in the UK per year.

With each failed payment, retailers are losing their share of the £4.3tn delivered by these automated

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Omni-channel shopping and startups, the way forward says John Lewis

A streamlined shopping process, through multi-channel technology, that delivers superior customer experience is the oath taken by retailers today.

John Lewis, one of the major players within department stores, has shared its thoughts on investing in innovative technology to provide a seamless shopping experience and to keep the UK high street moving forward.

“The fundamental challenge for us is how technology can support us being an omni-channel retailer,” said Sarah Venning, head of IT relationships

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Behavioural analytics technology tells if it fraud or not

As the advances of technology within the retail space make purchasing ever easier for the consumer, they too open the door to potential fraudulent activity. With this in mind, retailers, banks and creditors will be pleased to know that there is a solution to this fear by way of machine learning analytics that can both protect and understand the shopping nature of every consumer.

Callcredit, the second largest credit reference bureau in the UK and an expert

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