Why your busy pharmacy needs an EPOS system

So, what are the features?

To clarify the many features that an EPoS system can bring to a busy pharmacy, we’ve divided the list into 4 useful categories :

Management

• Total management
  EPoS systems streamline the running of your pharmacy by unifying sales, stock, office admin, customer accounts and finance into one central point of access and control.
• Remote control
  Comprehensively manage your pharmacy network from head office or in house. Make changes to one branch, a group or all branches.
• Ease of use
  As some people are more computer literate than others EPoS technology is designed to be straightforward and easy to use.
• Support
  EPoS providers support you before, during and after installation with nationwide coverage from dedicated engineers who can assist you with all trouble shooting scenarios.

Sales

• Sales care
  Complete access to all sales generating and recording tools including batch numbers, barcodes, labels, serial numbers, expiry dates, goods return, and margin control.
• Industry updates
  Stay in the know and be forward planning, by receiving product information updates from Chemist & Druggist and major manufacturers.
• Customer accounts module
  Easy management of customer activity so you can monitor customer spending, order history and payments.
• Smart stock
  Improve customer care with automated warnings that advise on multiple product sales of the same ingredients. These are safety messages that prevent a user from taking an accidental overdose through their combined medication.
• Customer loyalty
  Create your own promotions, loyalty voucher and discounted offers across all stock.
• Customer e-screen
  Introduce a customer facing, electronic screen to enable people to self-access further product information, make product requests or enter prescription orders.
• Pharmacy Services
  Pharmacists can record and print advice that has been given to the customer while in the pharmacy.
• Robotic dispenser
  Pharmacies are now able to use electronic dispensers to handle prescriptions. GPs, Practice Nurses and Pharmacists can send prescriptions electronically to a dispenser at a pharmacy. When the 'robot' receives a prescription request, it drops the required packs from the dispenser and transports them via a conveyor system to the delivery point.

Purchases

• Product review
  Determine the right stock for your pharmacy and action a full audit trail of customer purchases by viewing a full product history of stock held, the number sold and by whom.
• Real time stock control
  With all your product data stored within the system, it can recognise which items are out of date, running low, being returned or expired.
• Automated ordering
  When stock levels need replenishing an EPoS system can automatically place or flag potential orders with all major suppliers and wholesalers.
• Mobile technology
  Portable, hand held terminals can be provided for on the spot data entry while stocktaking, ordering and receiving goods.

Reports

By entering all your business data into an EPoS system you will be able to produce a comprehensive suite of management reports, for period and with to-the-minute accuracy. Such as:

• Purchases
  See how much and where your pharmacy is spending.
• Finance
  Create, store and print invoices, statements and credit notes.
• Admin
  Check your staff attendance, time sheets and holidays.
• Customer
  Understand your customer life-cycle and how to best serve them.
• Sales
  Pull of detailed sales and price data to control margins and view top sellers.
• Stock
  Manage multiple stock of a wide range of items.
• Supplier
  Record any supplier related documents, as well as agreed trading terms.

Now check out the benefits…

• Accurate operations
  By using EPoS technology that efficiently tracks data throughout your business, you can avoid costly human errors.
• Faster through automation
  Get more done in a day simply by speeding up the time it takes you to do something. Serve more customers; order and price more products, and action a report or two.
• No wastage
  Avoid having to throw out short life stock by using the system to identify items that are due to expire.
• Performance monitoring
  Focus your time and money on stock that sells fast and delivers a return on capital, by accessing detailed information on best and worst selling products.
• Customer Care
  As pharmacy processes become more efficient and convenient, customer experience levels go up. Shorter waiting times, more time to serve, the right products on the shelves; it all helps.
• Cut costs
  The investment you make in an EPoS system is returned to your pocket everyday. A saving may come in insight, speed, extra time, advice and more.
• Real time business information
  A central inventory means you can quickly and easily, gain real insight into your pharmacy and promptly act on any new findings that you may have missed otherwise.